Are you looking to enhance your Sales and Technical skills in the Motorcycle Industry? National Cycle Inc manufactures and supplies their premium brands of motorcycle accessories to global aftermarket distributors worldwide. Our OEM division is a Tier one supplier to over 35 manufacturers worldwide.
We have been developing game-changing products for over 87 years and are looking for a key player to work within our Aftermarket Division.
Within this role you will gain experience into many aspects of sales and promotion. Direct customer contact; Constant Contact promotions; Order processing; troubleshooting customer complaints and questions. Mechanical skills are necessary to test and fit our products to the latest motorcycles and maintain the product fitment database. The candidate will be responsible for the pickup and delivery of loaner units using company equipment.
Essential Functions:
- Moderate to heavy phone volume
- Assist customers in recommendations of products, applications of products, and parts requirements
- Take orders by telephone and through web site
- Investigate and resolve customer complaints via phone or e-mail
- Manage fitment charts for both database and website
- Assist in social media content / posting and email campaigns
- Complete necessary internal paperwork to process complaints or returns
- Fitting accessories to motorcycles
- Packing for trade shows and events
- Preparing motorcycles for photoshoots and assisting on set
Required Knowledge, Skills and Abilities:
- Computer proficiency required with Windows 10 & Office 365 (primarily Excel and Word)
- Strong interpersonal and phone skills
- Self-Starter
- Knowledge of motorcycle brands and models.
- Able to handle sensitive company materials in a confidential manner
- Mechanical aptitude to deal with motorcycle products and parts
- Driving and backing up a 2500HD pickup with an 20ft enclosed trailer
- Trailer loading and securing/tie-down motorcycle experience
Education and/or Required Experience:
- High School education or equivalent
- Mechanical aptitude
This is a salaried position that reports directly to the Sales Manager.
National Cycle is a privately owned company that develops and manufactures motorcycle accessories such as windshields, windshield mounts, luggage racks, engine guards, light bars, etc. for both OE Manufacturers and the aftermarket. The ideal candidate is enthusiastic about motorcycles and is a licensed rider.
We are a financially stable and growing company that has been in business since 1937. We offer a competitive salary, 401K, low-cost individual and family health insurance, dental insurance, life insurance, and a vacation plan.
If you qualify and are interested in learning more about this position, please send your resume via e-mail to hr@nationalcycle.com